Over the years I've learned a lot when it comes to managing businesses and leading people. I have so much to say and so much to share, and it's yours for the taking. To me, life is all about relationships, because in the end, that's all that we have. Be well. Sending good vibes your way.
Time is a perishable commodity once it passes you cannot get it back so you must use your time wisely.
When it comes to movie theater management, to understand this is to understand that it's important to maximize show times and seating (house placement). To put a top grossing movie into a small auditorium just doesn't make sense. Once the time passes, you can't get it back. It is a perishable commodity.
If you owned the theater would you put a movie that can sell 400 tickets per showtimes into an auditorium that only seats 150 people?
Treating people great is free. It doesn't cost a thing.
Treating people great is a choice, so I just do it. It really is that simple.
How can I expect them to treat people great if I were to treat them poorly? It just wouldn't make any sense
As a business manager and a people leader, I do everything I can to treat my people awesome so that they treat each other awesome and treat my customers great. If I make it a place that you want to work at and be at, and create and promote a positive environment that you dig being at, would it make sense that it would show in your attitude and your quality of work?
Treating someone bad, is a choice. Treating someone great, is a choice. Treating someone with indifference, is a choice. Treating someone good, is a choice.
Have you ever been treated good at a restaurant or a business? Have you ever been treated great at a restaurant or a business? Absolutely, you have! You know the difference between being treated good and being treated great.
Focus on treating everyone great. Choose to treat your people great. You will get back exactly what it is you put out.
1. Lose the what's not in it for me attitude. It's easy to focus on what you're not getting. In fact, the only time I get upset with an employer, a job, or with a personal relationship, is if I focus on what I'm not getting or not getting what I think I deserve to get. By losing the "what's not in it for me" attitude, I am able to clearly see what it is I appreciate about what I do and who I'm doing it with.
2. Know that I'm here to serve. I've always been the GM (general manager) of every movie theater I've ever worked at (since I was 20 years old), and as the GM that means I have a lot of people to serve. My employees and managers aren't there to serve me. I'm here to serve them. It's my place to provide them with what they need to succeed and to help them get to the next level. I'm here to provide them with training, tools to succeed, and leadership. The higher up you go in your career, the more people you get to serve.
3. Stay humble. By losing the "what's not in it for me" mentality, and knowing that I'm here to serve others, people tend to think that I'm a great leader. Because of this, it's very important that I stay humble.
Imagine a three legged table. If one of the legs gives way, then the table falls over. It takes all three things noted above in order to succeed. Lose just one, and it all falls over. It is about balancing all three things daily.